DentalFirst Financing Phone Numbers and Emails

Toll-Free Number:

  • (877) 741-0132
Send Message

Customer Service:

  • (800) 888-1726
    Account Protection
  • (888) 819-1918
    TDD/TTY

Legal:

  • (800) 220-1181
    Comenity Bank customers
  • (800) 695-1788
    Comenity Bank customers/TDD/TTY
  • (877) 287-5012
    Comenity Capital Bank customers
  • (877) 655-5391
    Privacy Inquiriers
  • (866) 423-1097

DentalFirst Financing Emails:

Legal
Privacy Inquiries
dentalfirstfinancing-no-reply@info.comenity.net
dentalfirstfinancing-no-reply@service.comenity.net
Is this your business?
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Contact Information

DentalFirst Financing Website:

DentalFirst Financing Help Center:

Corporate Office Address:

Comenity Capital Bank
PO Box 183003
Columbus, Ohio 43218-3003
United States

Other Info (opening hours):

Customer Care Hours:

Monday - Saturday: 7am - 10pm ET.

Closed on Sunday

Live Customer Care hours may vary on holidays.

More contact details

DentalFirst Financing Rating Based on 152 Reviews

Rating details

1.3
more details
Billing Practices
Customer service
Value for money
Reliability

Rating stats

Rating trend

How Good is DentalFirst Financing's Customer Service?

Shanteria Rww
Shanteria Rww
Feels Disappointed | Apr 21, 2023

No response for a very simple request

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Lovelle Qcx
Lovelle Qcx
Feels Disappointed | Mar 07, 2023

Wanted to pay my bill online. 2 different persons said they didn’t do that. One person told me to call my dentist! I did with reservation and sure enough, the dental office had nothing to do with a loan. I never did get the bill paid that day. Very poor and unacceptable.

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Dashun Qxt
Dashun Qxt
Feels Neutral | Feb 13, 2023

It was ok

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Shandria Fka
Shandria Fka
Feels Neutral | Dec 23, 2022

%$#*&

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Jarrel Dtj
Jarrel Dtj
Feels Disappointed | Nov 29, 2022

I need to change my banking information so that they can pay it. Would NOT DO it over the PHONE. Will mail information that I need in order to make change.

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Mahkayla Gbw
Mahkayla Gbw
Feels Disappointed | Oct 05, 2022

Terrible

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Summary of DentalFirst Financing Customer Service Calls

1.6K TOTAL
CALLS
05:18 AVG CALL
DURATION
33% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call DentalFirst Financing?

Payments and Charges Question:

  • “Paying bill”
  • “Pay bill”
  • “Auto payment”

Account Question:

  • “Balance info”
  • “Account Information”
  • “I need my account number”

Request for Information Question:

  • “Questions about account”
  • “Trying to find out my balance.”
  • “About my account”

Product/ Service Question:

  • “Autopay didn't work”
  • “Need to have dental work done”
  • “Can not connect to pay my bill”

Cards Question:

  • “Card never came”
  • “I don't have my card”
  • “I don't know how become a card holder”

Employment Question:

  • “I need a pay off receipt”
  • “Pay off”
  • “Payoff”

Refund Question:

  • “Get my money back”
  • “Refund”
  • “Received a refund check my bank days its declined”

Website/ Application Question:

  • “Website is down? Wanna pay my bill”
  • “Application”

Activation/ Cancellation Question:

  • “Cancelling”
  • “Cancel line of credit”
  • “Cancel”

Staff Question:

  • “What dentist do you have service with”
  • “Customer services”

Return/ Replace Question:

  • “Change account for auto pay”
  • “Return”
  • “Return call”

Shipping and Delivery Question:

  • “Haven't received welcome package”
  • “Did not receive my finance card to use when paying Aspen Dental in Kernersville,NC”
  • “Never received services from dentist”

Other Question:

  • “Copy of contract”
  • “Welcome packet”
  • “Financing for dental care”

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